Vicenza Home Shipping Policy

Processing Time

At Vicenza Home, we take pride in getting your order to you quickly. All orders are processed and fulfilled within 5 business days from the time your order is placed.

Shipping Costs

Free Shipping is available for orders over $150 delivered to major city metro areas within Australia unless otherwise specified on the product page.

Orders under $150, or deliveries outside metro areas, will incur a standard shipping fee, calculated at checkout.

Delivery Times

Estimated delivery times depend on your location.

Kindly note that delivery times may be extended throughout November and December due to high seasonal demand. We appreciate your understanding.

Metro areas: usually delivered within a few business days after dispatch.

Regional and remote areas: may take additional time depending on Australia Post’s delivery network.

Additional Information

Vicenza Home is not responsible for delivery delays caused by Australia Post or circumstances beyond our control (e.g., weather events, public holidays, or carrier disruptions).

Please ensure your shipping address is correct at checkout, as we cannot make changes or redirect parcels once your order has been dispatched.

If you experience any issues with your delivery, please contact our customer service team at info@vicenzahome.com.au for assistance.